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Frequently
asked questions
what
is your address and who do i make cheques payable to
address : comfortex limited , anchor works , rochdale road
, oldham , england , ol1 2hp ,
cheques to : comfortex limited
can
i save on postage if i order more than 1
no , our consignment rate is set at a fixed price for a
fixed size by our carrier
can
the goods be collected to save on postage
yes , once paid for goods can be collected from our factory
by prior arrangement, weekdays between 7.30am and 4.30pm.
can
you do reduced price deals on multiple sales of an item
no , our accounts will only process the goods at the item
price stated
can
you do larger contract orders at better rates
yes , for orders over £1000 we offer a 10% reduction
will the foam soundproof my room
no , acoustic treatment will not soundproof a room , it
will improve the acoustic performance in a room and help
in sound deadening.
can you make bespoke items or in produce items in other
colours
no , we manufacture in bulk and hold goods in stock and
only make in the colours advertised
can
you tell me the day and time when the goods will arrive
no , our carrier contract is for a 3 working day service
the goods may arrive sooner but we cannot guarantee the
day and time.
note : cheques must be cleared before dispatch
my
goods haven't arrived yet
if your goods haven't arrived after a week dispatch contact
us and we will track the item and find out where it is
note : cheques must be cleared before dispatch
can
you make in other grades of acoustic foam
yes , but only for larger contract orders only, of over
£2000
is
the foam fire retardant
yes , all our foam is supplied to the high UK flammability
standards of the Furniture
and Furnishings (Fire) (Safety) Regulations, S.I. 1324 of
1988 (amended 1989) (Amd 1993) .Being fire retardant does
not mean fireproof all foam will burn so we advise foam
only to be used in no smoking areas, the foam also meets
the lesser stringent automotive fire requirements of the
FMVSS302 standard. This standard only specifies the burn
resistance requirements for materials used in the occupant
compartments of motor vehicles. |